Unit 1 Greetings and Introductions
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 2 Directing Passengers
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 3 Boarding and Cabin Check
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 4 Take off
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 5 Passenger Comfort
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 6 Beverage Service
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 7 Food Service Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 8 Food Service Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 9 In-flight Entertainment
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 10 Duty-free Sale
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 11 Delays
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 12 Turbulence
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 13 Weather and Time
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 14 Dealing with Health Issues
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 15 Safety & Emergency Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 16 Safety & Emergency Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 17 Before Landing
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 18 Disembarkation
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Words and Expressions List