购物指南
The most successful business book of the last decade, Reengineefing the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements.This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.
Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create-promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
Authors' Note
Prologue: Reengineering for the Twenty-first
Century
1 The Crisis That Will Not Go Away
2 Reengineering: The Path to Change
3 Rethinking Business Processes
4 The New World of Work
5 The Enabling Role of Information Technology
6 Who Will Reengineer?
7 The Hunt for Reengineering Opportunites
8 The Experience of Process Redesign
9 Embarking on Reengineering
10 One Company's Experience: Duke Power
11 One Company's Experience: IBM
12 One Company's Experience: Deere
13 Succeeding at Reengineering
Epilogue
Frequently Asked Questions (FAQs)
Index
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