WHEN CHANGE COMES UNDONE

  HOW SHOULD YOU RESPOND IF...?

  Your employees are "gaming the system" to achieve the goals required by new performance metrics

  You're hired to implement new growth, but your company is set in its old-fashioned ways

  You ask a younger employee to mentor a more seasoned veteran, and the relationship turns sour

  You've created a new profit center that outperforms expectations, but not everyone in the company is happy about it

  Your company's cross-cultural merger runs aground over assimilation

  Your new COO, hired for the strength of his entrepreneurship, hasn't done a thing over the course of his first year

  How often do you wish you could turn to a panel of experts to guide you through tough management situations? The Manage-ment Dilemmas series provides just that. Drawn from the pages of Harvard Business Review, each insightful volume poses sev-eral perplexing predicaments and shares the problem-solving wisdom of leading experts. Engagingly written, these solutions-oriented collections help managers make sound judgment calls when addressing everyday management dilemmas.